Refund Policy
If your data plan fails to work or cannot be installed on your device, we offer a full refund with no questions asked. This guarantee is valid only for defective data plans with no data usage.
For Prepaid eSIM plans, if more than 10% of the plan’s data allowance is used, or for Unlimited eSIM plans, if more than 1 GB of data is consumed at any time, the plan will be considered successfully activated and is non-refundable.